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The majority of products sold on tbssports.ca are covered by the manufacturer's product warranty.
Not all manufacturers handle warranty replacements the same way, as such, to initiate a warranty claim, please contact the manufacturer directly with any product malfunctions or concerns within the product's given warranty period. A proof of purchase is required.
Contact information for all manufacturers are listed below.
Skate Warranty Period (days)
Manufacturers----Skates (Upper)----Skates (Lower)----Runners----Contact for warranty issues
BAUER 90 365 90 [email protected]
1-888-509-6875
CCM 90 365 365 [email protected]
1-800-644-1677
Helmets & Face Protection Warranty Period (days)
Manufacturers----Helmet----Facemasks & Visor-----Contact for warranty issues
BAUER 365 90 [email protected]
1-888-509-6875
CCM 90 n/a [email protected]
1-800-644-1677
WARRIOR 365 n/a 1-866-966-6092
Protective Warranty Period (days)
Manufacturers--------------Shin---- Shoulder & Elbow Pads----Pants & Girdles—Gloves----Jocks & Undergarment
Contact for warranty issues
BAUER 90 90 90 30
email: [email protected] phone: 1-888-509-6875
BLUE n/a n/a n/a 30
Email: [email protected] Phone: 1-800-835-7557
CCM 90 90 90 30
Email: [email protected] Phone: 1-800-644-1677
LOWRY n/a n/a n/a 30
Email: [email protected]
SHERWOOD 90 90 90 n/a
Email: [email protected] Phone: 1-819-563-2205
TRUE n/a 90 90 n/a
Email: [email protected] Phone: 1-855-TRUE(8783)
WARRIOR 30 90 30 30
Phone: 1-866-966-6092
Accessories & Bags Warranty Period (days)
Manufacturers----Accessories----Bags----Contact for warranty issues
BAUER n/a 90 [email protected]
1-888-509-6875
BLUE 30 n/a [email protected]
1-800-835-7557
CCM n/a 90 [email protected]
1-800-644-1677
LOWRY 30 n/a [email protected]
1-800-644-1677
SHERWOOD 90 90 [email protected]
1-819-563-2205
SUPERFEET 60 n/a [email protected]
WARRIOR n/a 30 1-866-966-6092
For any additional warranty information for a specific product, please contact our Online Customer Service Department at [email protected]
Hockey Stick Warranty
Should a composite hockey stick or blade brake due to a manufacturing defect, within 30 days of purchase, it may be eligible for replacement.
Please initiate a warranty claim by directly contacting the manufacturers warranty department. A proof of purchase is required.
Warranty claim contact information for companies are listed below.
Manufacturers Contact for warranty issues
BAUER [email protected]
1-888-509-6875
1-800-644-1677
SHERWOOD [email protected]
1-819-563-2205
TRUE [email protected]
1-855-TRUE(8783)
WARRIOR 1-866-966-6092
For any additional warranty information for a specific product, please contact our Online Customer Service Department at [email protected]